1. Digital Product Delivery
All of our products, including ebooks and frameworks, are delivered entirely digitally. No physical items will be shipped to your address. Once your payment has been successfully processed and verified, you will receive access to your digital product.
2. Delivery Method
How you receive your product depends on the payment method you choose at checkout:
- Automated Payments (bKash): After completing your purchase on the Site, a download link will be automatically sent to the email address you provided. You can also access your ebook directly on the order confirmation page immediately after payment.
- Manual Payments (Nagad, Rocket, Upay, Bank Transfer): If you choose to pay manually, you must verify your transaction with us via WhatsApp. Once our team verifies the funds, your download link or direct file access will be provided to you through WhatsApp or email.
3. Delivery Time
- Automated Checkout: Delivery is typically instant. In rare cases (e.g., high traffic or payment gateway delays), delivery to your email may take up to 15 minutes.
- Manual Verification: Access is granted as soon as our team verifies your payment via WhatsApp, typically within a few hours during normal business hours.
If you haven’t received your automated email after 15 minutes, please:
- Check your spam, junk, or promotional folders.
- Verify that your email address was entered correctly during checkout.
- Contact our support team immediately.
4. File Format
Our ebooks and digital frameworks are provided in standard PDF format. These files can be easily downloaded, opened, and read on most modern devices, including smartphones, tablets, and desktop computers.
5. Failed Delivery & Support
If technical issues prevent your instant delivery, or if an email bounces due to a typo at checkout, do not worry. We will manually verify your purchase and send your download link directly.
Please note that our strictly no-refund policy applies to all digital products. A technical delay in delivery does not qualify for a refund; however, our support team is fully committed to ensuring you receive the files you purchased.
Contact Us for Delivery Support
If you experience any issues accessing your purchase, please reach out to us with your payment confirmation details:
- Email: support@imtiazkhan.top
- WhatsApp: 01676497949